Kauai Community College, University of Hawaii System
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BUSN 160 – Telephone Techniques and Communications
(formerly OAT 143B)

Credits: 1
Class hours: 1 lecture
Description: Students will learn to develop positive telephone communication skills (professional relationships, a positive image, and reliable customer service). They will also study how current technology facilitates information processing. Emphasis will be on answering and using the telephone efficiently and courteously and taking messages effectively.

 

 

 

 


 

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Kaua'i Community College
3-1901 Kaumualii Highway, Lihue, Hi 96766
Phone: (808) 245-8311

 

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