Kauai Community College, University of Hawaii System
>> Home >> Instructional Programs

BUSN 161B - Customer Service - Basic Concepts

Credits: 1
Class hours: 1 lecture
Description: This course covers basic customer service concepts, which include gaining customer loyalty, handling difficult customers, and exceeding customer expectations.

Fall, Spring


HomespacerAdministrationspacerAcademic Programs
Admissions & AdvisingspacerStudent ServicesspacerContinuing Ed
Learning & Computer ResourcesspacerArts & Entertainment
University Center spacerUH Manoa

Kaua'i Community College
3-1901 Kaumualii Highway, Lihue, Hi 96766
Phone: (808) 245-8311


Administration Academic Programs Learning & Computing Resources Admissions & Advising Student Information Continuing Education & Training University Center