HOST 125 - Exceptional Guest Service

Credits: 3
Class hours: 3 lecture

Description:  Students examine the origin, relevance, and application of emerging service concepts as they relate to Hawai i’s travel industry. The course focuses on the strategies and skills related to career success and customer satisfaction in the hospitality industry.  This course emphasizes the career and customer service skills that complement the concepts taught in other hospitality and food service courses.

Fall, Spring