HOST 152 - Front Office Operations
Class hours: 3 lecture
Prereq: "C" or higher in HOST 101.
Comments: Credit by exam is not an available option.
Description: This course studies the philosophy, theory, equipment, and current operating procedures of a hotel front office. It concentrates on the human relations skills necessary for effective guest and employee relations and the technical skills necessary to operate a manual, mechanical, or computerized front office operation.