HOST 152 - Front Office Operations

(formerly HOPE 140)

Credits: 3
Class hours: 3 lecture
Prereq: "C" or higher in HOST 101 (formerly HOPE 120).
Comments: Credit by exam is not an available option.
Description: The study of the philosophy, theory, equipment, and current operating procedures of a hotel front office, concentrating on the human relation skills necessary for effective guest and employee relations and the technical skills necessary to operate a manual, mechanical, or computerized front office operation.