HOST 152 - Front Office Operations
Class hours: 3 lecture
Prereq: "C" or higher in HOST 101.
Comments: Credit by exam is not an available option.
Description: This course studies the
philosophy, theory, equipment, and
current operating procedures of a hotel
front office. It concentrates on the
human relations skills necessary for
effective guest and employee relations
and the technical skills necessary to
operate a manual, mechanical, or
computerized front office operation.